If you’re looking to return a faulty or incorrect item, please get in touch so we can get this sorted for you. These options do not apply to any nutritional supplements purchased from CaveFit Edinburgh.
You can return any item for a refund, or you can exchange it for a different size within 28 days of receiving your original order. Just note down the details of your replacement that came with your order in an email to firstname.lastname@example.org.
If you’d like to return your item for an exchange of its size, we’ll send your replacement to the default delivery address on your account.
We will refund the price you purchased your item at. This includes sale items. If you’d like a refund for your goods but you can’t return them to us for any reason, then a refund for those goods will be at our discretion.
All goods will be inspected on return.
The goods are your responsibility until they reach our warehouse, so make sure it’s packed up properly and can’t get damaged on the way!
We are not responsible for any items that are returned to us by mistake.
We try hard to accept all returns and they don’t need to be in the original box or bag, as long as they’re securely packed. Where possible, returned items should include tags and any packaging.
In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you.
Returns are at the customers expense.
We recommend you obtain proof of postage. Our returns address is: Unit 5 West Shore Business Centre, Long Craig Rigg, Edinburgh, EH6 1QT, UK.